Mercore Compliance was asked to review and enhance the financial crime procedures of a medium-sized South African Bank.
Mercore Compliance spent two weeks reviewing the existing procedures, including conducting walk-through’s of key processes to understand the difference between the existing procedures and the practice on the ground. We also conducted interviews with key stakeholders to understand where they perceive the failings of the current system. Based on the findings from this exercise, we were able to re-draft their procedures, simplifying and also ensuring they reflected the operational framework.